Quality Assurance Policy
If there is a human activity, a social institution that brings together people, this certainly is tourism. This peacemaker institution is for Nana Beach a social and economic factor for development and independence.
"Quality" for Nana Beach means that all services offered, do perfectly meet the requirements of the company, the requirements of the legislation on food and requirements of our guests.
For the implementation of the Quality Assurance Policy, Nana Beach ensures that:
¹ Each employee is responsible for the quality of his work
¹ Each supervisor is responsible for the quality of his department
¹ All employees are informed of the Quality Assurance Procedures and of the Food Safety System
¹ All the necessary means and resources are provided, in order to achieve the quality objectives
¹ All control measures are analyzed and used as part of continuous quality improvement
The Quality Assurance Policy is the pinnacle of the Quality Assurance System in order to achieve the hotel objectives. Within the Quality Assurance Policy, the management of the hotel has set specific quality objectives which are:
¹ Endless effort for the complete and continuous satisfaction as a result of the offered services and products
¹ Our guests are treated with dignity and full of professionalism
¹ Continuous improvement of our services and the quality of our products
¹ Ensuring a comfortable and peaceful accommodation for our guests
¹ Create a warm atmosphere at the arrival of our guests with essentials friendliness and understanding of their needs
¹ Direct and willing response to the demands of our customers
¹ Maintaining the best performance of our equipment and premises
The aim and objective of the Management, Administration and all Associates at the Nana Beach is our commitment for continuously improving quality of our services. Quality that is expressed through the experience of “Remember that at Nana Beach you
had the perfect holidays”.